At UniBird Nepal, customer satisfaction is our priority.

If you receive a product that is damaged, defective, or incorrect, you may request an exchange within 24 hours of delivery. To process your request, please contact us with your order details and photos of the product, if applicable.

Please note:

• Exchanges are only available for damaged, defective, or incorrectly delivered items.
• The product must be unused and returned in its original packaging.
• Refunds or exchanges may not be applicable for change-of-mind purchases.

For assistance, please contact us:

UniBird Nepal
📍 Butwal-11, Devinagar, Rupandehi, Nepal
📞 9851193076